I am still trying to work out Maggie's medications with Anthem Blue Cross. This has been going on for weeks. They now require certain medications to go through their "specialty pharmacy" but that pharmacy will not work with medi-cal and the cost to Maggie is $150/month for two different medications. Maggie does not have $300 month and if she is not in this program the cost to her is zero. We like zero better.
I gathered all my patience and made the call to once again try to get this resolved. The woman was reasonable and informative and had me re fax the forms directly to her and confirmed they were received!! I asked her if a written explanation would help as Maggie's situation does not fit into any form every created. She said if I wanted to fax that I could.
Why yes, thank you, I believe I will.
I'm sure you don't want to see the entire letter, so I will just give you some excerpts.